Accessibility

We aim to meet the Web Content Accessibility Guidelines 2.2 at Level AA across this website. That is the standard most US public bodies are held to, and we think a coffee cart should hold itself to it too.

This is a commitment rather than a certificate. We have not had an independent audit, and we would rather say so than imply one.

Every page on this site is built and checked against the same rules:

• It works with a keyboard alone. Every control is reachable in order, every focused element is visibly outlined, and nothing traps focus.
• Text is at least 16px, and color is never the only way something is marked.
• Text contrast meets 4.5:1, and large text 3:1.
• Tap targets are at least 44 by 44 pixels, so a control is not a game of accuracy.
• Every photograph has alt text describing what it shows.
• Headings run in order, landmarks are labelled, and a "Skip to content" link is the first thing a keyboard reaches.
• Animation is reduced or removed for anyone whose system asks for that.
• The page does not shift under you while it loads.

These are checked automatically on every change, at phone, small-phone and desktop widths, as well as by hand.

Our quote form is embedded from a third party, Flashquotes, and we do not control its markup. We have tested that it can be reached and operated with a keyboard, and every page that offers it also offers a phone number and an email address instead, so there is always a way to reach us that does not depend on that form.

If you hit something on this site that we have not listed here, we would genuinely like to know. It is the only way most of these get found.

Email info@loomiecoffee.com or call 571-350-3601. Tell us the page, what you were trying to do, and what happened — and what you are using to browse, if you know, because that usually tells us the most.

We will acknowledge you, tell you what we find, and fix what we can. If something will take a while, we will say so rather than go quiet.

We aim to reply within five business days. If a fix will take longer than that, the reply will say so and say when.

The cart is a standing-height counter. The cart needs a 5 ft by 5 ft area. We can serve from either side of it, and we will always bring a drink to someone rather than ask them to come to the cart.

Tell us in advance if a guest needs something specific and we will set up for it — a lower serving point, a clear approach, more room to turn — and we will work it out with your venue.

The counter is 35 inches high. There is no lowered section, and we would rather tell you that than imply one — what we do instead is hand drinks out from beside the cart, and our baristas are always happy to bring one to any guest who needs it.

The date at the top is when this statement last changed. It is reviewed whenever the site changes in a way that affects any of the commitments above.