Privacy Policy

This site and the coffee cart service it describes are run by Loomie Coffee, a mobile coffee catering business serving Washington DC, Northern Virginia and Maryland.

The legal entity behind it is Anquara LLC DBA Loomie Coffee. Notices should be sent to 2975 Hunters Branch Road, Unit 237, Fairfax, VA 22031, or by email to info@loomiecoffee.com.

There are four ways we end up with information about you.

• The quote form. Your name, email, phone number and the details of your event — date, venue, guest count, service hours. We need these to quote your event and to reply to you.
• Contacting us directly. If you email or call, we hold whatever you tell us for as long as it takes to answer.
• The newsletter. If you sign up, your email address, so we can send it to you. Nothing else is asked for.
• Analytics. If you accept analytics cookies, Google Analytics tells us which pages people read and which ones lead to a quote. It does not tell us who you are.

We do not ask for payment card details on this site, and we never ask for anything about you that we do not need to quote your event.

Our quote form is an embedded form run by Flashquotes, a third-party provider. When you fill it in, your answers go to Flashquotes, who store them and notify us. We read your enquiry there and reply to you by email or phone.

This means Flashquotes is a processor of what you type into that form, under their own privacy policy as well as this one. The form loads only when you open it — never when a page first loads — and it sets its own cookies so that your answers survive the page while you are filling it in.

Their policy is here: the Flashquotes privacy policy. Read it alongside this one — it covers what Flashquotes does with your enquiry as our processor.

One thing worth saying plainly, because their policy says it too: for a form embedded on somebody else's website, the business running that site is responsible for the information submitted through it. That is us. So how long your enquiry is kept is our answer and not theirs, and it is below.

Our newsletter is sent with Mailchimp, an email service run by Intuit. When you sign up, your email address goes straight from our website to Mailchimp, who store it and send the newsletter for us. Our website does not keep a copy.

You are added as soon as you sign up; there is no separate confirmation step. If you unsubscribed in the past and sign up again, Mailchimp emails you a link to confirm first, because it will not add you back without it. Every newsletter has an unsubscribe link, and you can also email us to be taken off the list.

Like most email services, Mailchimp tells us whether a newsletter was opened and which links in it were clicked. We use that to see what readers are interested in, and nothing else.

Mailchimp is a processor of your email address, under their own privacy statement as well as this one: the Intuit Mailchimp privacy statement. Mailchimp may store and process it in the United States.

Signing up on our site sets no cookie, and the newsletter is the only thing we use your address for. We do not share it with anyone else.

Two kinds, and only one of them is a choice.

• Strictly necessary. One cookie records your answer to the cookie banner, so we do not ask again, and it lasts twelve months. The quote form sets its own cookies when you open it.
• Analytics, which you can refuse. Google Analytics sets cookies to count visits and see which pages lead to a booking. We do not load Google Analytics at all unless you have accepted it.

We run no advertising cookies and no cross-site tracking. Advertising storage is switched off in our Google configuration and we never switch it on.

You can change your mind at any time from "Cookie settings" in the footer of any page, and you can clear our cookies in your browser settings. Clearing them means the banner asks again.

A short list, and none of it is a sale.

• Flashquotes, who run the quote form and hold what you submit through it.
• Mailchimp, who send our newsletter and hold the address of everyone who signs up for it.
• Google, for Google Analytics, and only if you accepted analytics cookies.
• Our email provider, because a reply to your enquiry is an email.
• Anyone the law requires us to tell, which has not happened yet.

We do not sell your information, and we do not share it for anyone else’s advertising. We are a two-person coffee cart; there is no data business here to run.

Our email runs on Google Workspace, so a reply to your enquiry sits in a Google mailbox. We run no CRM, and our only marketing tool is Mailchimp, for the newsletter.

Enquiries that do not become bookings are kept while they are still live, and then deleted.

If you do book, we keep your records for five years after the event. That is the window accounts, tax and any question about what was agreed actually need; after it they go.

Ask us to delete your enquiry sooner and we will, unless we need it for an event that is still coming up.

Newsletter addresses are kept until you unsubscribe. After that, Mailchimp keeps a record that you unsubscribed so you are not emailed again; ask us and we will have the address deleted completely.

Wherever you live, you can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@loomiecoffee.com and we will reply.

Virginia residents have rights under the Virginia Consumer Data Protection Act, and Maryland residents under the Maryland Online Data Privacy Act. Both give you the right to know what is held, to have it corrected or deleted, to get a copy, and to opt out of targeted advertising, sale and profiling. We do not do any of those three things, so there is nothing to opt out of — but the right to know, correct and delete applies and we honor it.

We do not charge for a request, and we do not treat you differently for making one. If we ever have to refuse one, we will tell you why and how to appeal it.

Everything above goes to one place: info@loomiecoffee.com. Use it to make a request, and use it again to appeal if we ever refuse one — say "appeal" in the subject line and we will look at it afresh and tell you the outcome in writing.

This site is for people booking event catering, and we do not knowingly collect anything from children under 13. If you think a child has sent us something, email us and we will delete it.

This site is served over HTTPS, and so is every signup it sends to Mailchimp. Enquiries live in Flashquotes and in our email, both of which require a password and two-factor authentication to reach.

No system is perfect. If something happens that affects your information, we will tell you.

When this policy changes, the date at the top of the page changes with it. A change that affects what we do with information already collected will be flagged on the site before it takes effect.