Coffee Catering FAQ
Everything we get asked, in one place. Service and city pages answer the same questions in their own context, so start there if your question is about one of them.
Pricing
2 questions
How do you staff for our guest count?
Both of us work every event, and we are the owners rather than agency staff. We staff every event to fit your guest count and service window, and we confirm it in your quote.
How much does a coffee cart cost in the DMV?
Every event gets a custom quote based on guests, hours, location and add-ons. You'll hear back within 6–8 hours. Four things set the figure: your guest count, how long we pour, where the venue is, and any add-ons you put on the board. Your quote is one all-in number covering the baristas, unlimited espresso drinks, setup and breakdown.
Booking
4 questions
What’s your cancellation policy?
Cancel more than 30 days before your event and you get a full refund, and a single-day event can be moved with at least 72 hours’ notice. Closer to the date, part or all of the fee is owed.
Our cancellation policy has the full terms, including multi-day events and what happens if we have to cancel.
What's included in your service?
For every event, we provide:
- A full coffee shop menu of hot and iced espresso drinks
- Professional barista(s)
- Stylish mobile coffee cart(s)
- Professional Italian espresso machine(s)
- All other necessary service equipment (coffee grinder, etc)
- Freshly roasted coffee beans
- Cups and lids
- Condiments and stir sticks
- Extension cord
All price quotes include beverage service, staffing, setup and breakdown. Taxes are shown on every quote.
How quickly will we get a quote?
Within 6 to 8 hours of your inquiry, and usually the same working day. You get one all-in figure covering baristas, drinks, setup and breakdown. Booking is the part to plan ahead for: for peak spring and fall dates we recommend 2 to 3 months.
How far in advance should we book?
For peak spring and fall wedding seasons we recommend booking 2 to 3 months ahead. Corporate holiday parties and weekday office pop-ups can sometimes be arranged on shorter notice. A signed agreement and deposit reserve your date.
Setup & power
2 questions
Can your mobile carts go upstairs or indoors?
Yes. Our carts are designed to fit seamlessly through standard-sized commercial doorways and entry gates, and they can comfortably navigate standard freight elevators. When booking, simply let us know if your venue layout involves steps, loose gravel pathways, narrow hallways, or strict loading dock security windows, and our team will coordinate the perfect logistics plan for an absolute frictionless load-in.
What do you need to set up?
All we need from you is space to set up, one standard wall outlet for each cart, and a site contact person to greet our barista when they arrive.
We plug into a standard 110V wall outlet wherever one is available, which keeps us quiet and odor-free. If your venue has no power, we bring our own silent inverter generator.
Travel & service area
1 question
How far do you travel?
We travel across DC, Northern Virginia and Maryland, and beyond. Your quote shows the full price, no surprises.
Insurance & venue
1 question
Are you licensed and insured?
Yes, and the permits are ours. We are fully permitted and insured. We carry commercial general liability insurance and provide certificates of insurance to venue coordinators and facility managers ahead of your event. Where the venue or the site itself asks a vendor for a permit or an approval of its own, we confirm what is needed with you while we quote.
Branding
1 question
Can you brand the cups or the cart?
Yes. We do custom cups with a monogram, logo or event hashtag, and for activations and launches we can arrange full custom cart branding.
Still have a question?
Ask us directly. We will give you a straight answer, and we are quick to reply.
