Terms of Service
In short
Last updated November 7, 2026
These are the terms you agree to when you book us. They cover how a quote becomes a booking, what we bring, what we need from you and your venue, and what happens when something goes wrong.
Who we are
This site and the coffee cart service it describes are run by Loomie Coffee, a mobile coffee catering business serving Washington DC, Northern Virginia and Maryland.
The legal entity behind it is Anquara LLC DBA Loomie Coffee. Notices should be sent to 2975 Hunters Branch Road, Unit 237, Fairfax, VA 22031, or by email to info@loomiecoffee.com.
Quotes and booking
Tell us your date, venue, guest count and service hours and we send one all-in quote. Quotes come back within 6–8 hours.
A quote is an offer, not a booking. Your date is not held until we have both a signed agreement and a deposit, and we will keep quoting the same date to other people until then.
A quote holds its figures for 14 days. After that ask us to re-issue it — usually nothing changes, but a date moving into peak season or a venue adding a requirement can move the number, and we would rather re-quote than honor something that no longer covers the work.
We recommend booking two to three months ahead for peak spring and fall dates. Corporate holiday parties and weekday office events can sometimes be arranged on shorter notice.
What your booking includes
One service, customized with add-ons. Every booking includes both of us behind the cart, unlimited espresso drinks for the hours you book, our standard house-made flavors, vanilla cold foam, black, green and herbal tea, organic oat and almond milk, compostable cups, and full setup and breakdown either side of your service hours.
Add-ons are quoted into the same single figure: additional flavors, additional cold foam, a custom flavor made for your event, matcha and hojicha, cold brew, and decaf espresso. Custom cups and custom cart branding are quoted the same way. There are no packages and no tiers.
We staff every event to fit your guest count and service window, and we confirm it in your quote. Staffing is not something you select or decline.
Payment
A deposit and a signed agreement reserve your date. The balance is due before or on the day of your event.
Your deposit, and what happens when weather or something outside anyone’s control stops an event, are set out in your signed event agreement. If anything in that agreement differs from our published policy, the agreement governs. You see it, and agree it in writing, before you pay anything.
We accept credit or debit card, ACH bank transfer, check, and invoice.
Your quote is one all-in figure. We do not add service charges, and gratuity is never expected.
Travel
Events more than 30 driving miles from Fairfax, VA may include a travel fee. Any travel fee is shown in your quote before you book.
What we need from you
So that we can set up and pour on the day, you agree to give us:
- Space for the cart. The cart needs a 5 ft by 5 ft area. It fits through a standard commercial doorway and a freight elevator.
- Access for load-in and load-out, including parking or a loading bay where the venue requires one.
- Power, or a decision not to. We plug into a standard 110V wall outlet where one is available; where there is none, we bring a silent inverter generator and say so in the quote.
- Any permits, venue approvals or certificates the venue or the site itself requires from a vendor. Our own permits and insurance are ours, and are in place before your date.
- A final guest count and a final schedule by the date in your agreement.
Tell us early if any of these is in doubt. Most of them are cheap to solve weeks out and expensive to solve on the day.
The final guest count and schedule are due 2 days before the event. That is what we buy milk and beans against, so a number that moves after it may not be one we can serve to.
Insurance and certificates
We are fully permitted and insured. We carry commercial insurance and can provide a certificate of insurance for your venue. Ask as soon as you know your venue needs one, and name the exact entity the venue wants listed.
Where the venue or the site asks a vendor for a permit or an approval of its own, we confirm with you what it requires while we quote.
Alcohol
We do not serve alcohol, and we do not add alcohol to any drink. We are not licensed to, and we will decline a request to pour spirits into coffee even where you supply them.
If your event has a bar, it is run by someone else and is not covered by these terms.
Food safety and allergens
We prepare drinks on an open cart. Dairy, oat milk, almond milk and nut-flavored syrups are all handled in the same small space, so we cannot promise any drink is free of contact with an allergen.
Ask your guests to tell the barista about an allergy before ordering, and read the allergen information before your event.
Photographs of your event
We sometimes photograph the cart at an event and use those photographs on this site, in our portfolio and on our social accounts. We photograph the cart, the drinks and the setting.
Tell us before the event if you would rather we did not, and we will not. You can also ask us later to stop using a photograph we have already published, and we will remove it. Email info@loomiecoffee.com either way — no reason needed.
We never publish a photograph in which a guest is identifiable without asking that guest first.
Cancelling or moving your date
A cancellation by you is charged by notice given:
When you cancel What you owe More than 30 days before the event Nothing — you get a full refund 8 to 30 days before the event 50% of the total fee 7 days or fewer before the event 100% of the total fee No-show on the event day 100% of the total fee A cancellation by us is refunded in full, deposit included.
A date can be moved with this much notice; inside it, it cannot, and the full fee is owed:
Event Notice needed to reschedule Single-day event At least 72 hours before the event Multi-day event At least 7 days before the event The cancellation policy forms part of these terms. It says how to cancel or move a date, when refunds are processed, and what happens with weather and events outside anyone’s control.
What we are responsible for
We are responsible for turning up, for the drinks we serve, and for the condition we leave your venue in. If we cause damage, our insurance covers it.
We are not responsible for things outside our control: a venue closing, a power supply failing after we have been told one exists, a road closure, severe weather, or an attendee acting against our instructions. Where something outside our control stops us pouring, the cancellation policy says what happens to the money.
Except where the law does not allow us to limit it, our total liability for any one booking is capped at the amount you have paid us for it. We are not liable for indirect losses — a lost sponsorship, say, or the cost of another vendor.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
This website
The words, photographs and designs on this site belong to us. Please do not republish them without asking.
The quote form is provided by a third party, Flashquotes, and is governed by their terms as well as ours. Our privacy policy says what that means for your information.
Changes to these terms
We may update these terms. The version that applies to your booking is the one published when you signed your agreement, and we will send you a copy on request.
The date at the top of this page is when it last changed.
Governing law
These terms are governed by the law of the Commonwealth of Virginia, without regard to its conflict-of-laws rules.
Any dispute arising out of them will be heard in the state or federal courts sitting in Fairfax County, Virginia, and both of us agree to that venue.
This applies wherever your event is. We serve DC and Maryland as well, and a booking in either is still governed by this clause.
Questions about this page?
Email info@loomiecoffee.com or call 571-350-3601 and you will reach Ozlem or Sezer — there is no one else to be passed to. Loomie Coffee is operated by Anquara LLC DBA Loomie Coffee, 2975 Hunters Branch Road, Unit 237, Fairfax, VA 22031.
